Privacy Policy

Last updated: September 16, 2026

Introduction

Oak-quail operates the website oak-quail.com and provides educational programs related to maritime heritage. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

Personal Information

When you submit an inquiry or enrollment form through our website, we collect information you voluntarily provide, including:

  • Name
  • Email address
  • Program preferences and interests
  • Any additional information you choose to provide in message fields

Automatically Collected Information

When you visit our website, certain information about your device and browsing actions may be automatically collected, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries about our programs
  • Process enrollment applications and coordinate program logistics
  • Send you information about programs you've expressed interest in
  • Improve our website functionality and user experience
  • Maintain records for administrative and legal purposes
  • Communicate important updates related to enrolled programs

Legal Basis for Processing

We process your personal information based on:

  • Consent: When you voluntarily submit information through our forms
  • Legitimate interests: To operate our business, improve our services, and respond to inquiries
  • Contractual necessity: To fulfill our obligations when you enroll in programs

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

  • With service providers who assist in operating our website or conducting our business, under confidentiality agreements
  • When required by law or to protect our rights, safety, or property
  • With partner institutions and specialists involved in program delivery, when necessary for program coordination

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Inquiry data from non-enrolled individuals is typically retained for one year. Enrolled participant data is retained for administrative and record-keeping purposes in accordance with applicable regulations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict certain processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, contact us at [email protected]

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about our cookie practices, please see our Cookies Policy.

Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised "Last updated" date. We encourage you to review this policy regularly.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Oak-quail
47 Buitengracht Street
Cape Town, 8001
South Africa
Email: [email protected]